A reliable turnover starts with a property-specific checklist. The cleaner needs the guest departure time, next arrival time, access method and any building restrictions before the window begins.
Prepare one source of instructions
- List the entry method and a backup contact.
- State where clean and used linens belong.
- Define which host-provided supplies should be restocked.
- Explain waste, recycling and building disposal rules.
- Identify locked owner storage and areas that are out of scope.
Room-by-room turnover
In bedrooms, check visible surfaces, floors and bed presentation when clean linens are supplied. In bathrooms, address mirrors, counters, fixtures and suitable floor care. In the kitchen, remove ordinary food residue, wipe accessible surfaces, inspect the sink and confirm that host-supplied items are in their defined places.
Report issues clearly
A turnover checklist should explain what needs to be reported: visible damage, missing items, unusual residue, maintenance concerns or insufficient supplies. Cleaning and maintenance are different tasks, so the host should decide who receives each type of issue.
Allow a realistic window
Same-day turnovers leave little room for access delays, heavy condition or maintenance. Build time for laundry handling, waste disposal, room checks and communication into the schedule. A larger unit or a guest stay that left unusual conditions may require a revised plan.
Read the full Airbnb Turnover Cleaning overview, then calculate an Airbnb cleaning request with the bedrooms, bathrooms and timing details.